Automated self-service is Silicon Valley’s trick for automating the service economy and for fueling machine learning and the knowledge economy.

Organizations create intrinsic value by building meaning for customers and employees.

The disastrous Google+ shutdown vividly demonstrates the risks of trusting our creations and relationships to big corporations.

Regenerative business creates strategies designed around stakeholders and social impact – and they are the future of business.

Social impact strategy aligns societal and business objectives, creating enormous brand value in the process.

Artificial intelligence is changing humanity’s relationship to knowledge with profound implications for the future of the human experience.

Automated service platforms don’t just lead to large-scale unemployment in the services economy; they also redefine the nature of work.

How the stock market extracts value from corporations and fuels the concentration of wealth.

A merger between humans and machines is coming, and it’s not what you might think.

Engagement is what enables organizations to coordinate external contributions of work and intelligence. It’s also the future of the human-machine relationship.