Automated Self-Service

What the Online Grocery Wars Really Mean: Automation

Reading Time: 3 minutes The online grocery wars are heating up and the stakes are far bigger than any battle between Amazon and Walmart. The real story here is the automation of grocery stores and the service economy more broadly.

Automated Self-Service

Intelligent, Automated Self-Service

Reading Time: 5 minutes Automated self-service is Silicon Valley’s trick for automating the service economy and for fueling machine learning and the knowledge economy.

Autonomous Systems Unleashed

Reading Time: 6 minutes Autonomous systems generate feedback loops of machine learning and automation that predict, judge and act without human intervention.

The Automation of the Publishing Industry

Reading Time: 15 minutes An in-depth look at the automation of the publishing industry: what it’s done to businesses, to employment and what it means for the future of knowledge.

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