The coronavirus pandemic will radically accelerate automated self-service in the food sector.
Despite recent setbacks, automated self-service and fast food are on a collision course.
Automated self-service is the front-end, automated self-service interface combined with the back-end, automated service operations.
The seeds of our primary interface with machine intelligence rest in the humble origins of the vending machine. Here is the brief story of this evolution of self-service.
The online grocery wars are heating up and the stakes are far bigger than any battle between Amazon and Walmart. The real story here is the automation of grocery stores and the service economy more broadly.
An in-depth look at the automation of the publishing industry: what it’s done to businesses, to employment and what it means for the future of knowledge.