A look at the relationship between knowledge and artificial intelligence in an era when machines may soon break our monopoly on knowing.

It’s easy to argue about fairness – because our society operates with two very different definitions of the word.

The seeds of our primary interface with machine intelligence rest in the humble origins of the vending machine. Here is the brief story of this evolution of self-service.

Automated self-service is Silicon Valley’s trick for automating the service economy and for fueling machine learning and the knowledge economy.

The key to creating value in your business is to be of service.

The Interest Graph is software for connecting us to our interests. Today, it makes us better shoppers. Tomorrow, it could change the nature of work.

Technology plays two critical roles in the distribution of wealth, cutting jobs and income from below, while concentrating profits for investors from above.

Organizations create intrinsic value by building meaning for customers and employees.

A (relatively) simple explanation of machine learning.