Automated Service Platforms and the Future of Work
Reading Time: 6 minutes Automated service platforms don’t just lead to large-scale unemployment in the services economy; they also redefine the nature of work.
When Automation Fuses with Machine Learning, What Should We Call It?
Reading Time: 2 minutes What do we call the fusion of automation and machine learning?
What’s the Difference Between the Front-End and Back-End of Automated Self-Service?
Reading Time: 3 minutes Automated self-service is the front-end, automated self-service interface combined with the back-end, automated service operations.
Automated Self-Service is Taking Over. Here’s How it Happened.
Reading Time: 5 minutes The seeds of our primary interface with machine intelligence rest in the humble origins of the vending machine. Here is the brief story of this evolution of self-service.
What the Online Grocery Wars Really Mean: Automation
Reading Time: 3 minutes The online grocery wars are heating up and the stakes are far bigger than any battle between Amazon and Walmart. The real story here is the automation of grocery stores and the service economy more broadly.
Intelligent, Automated Self-Service
Reading Time: 5 minutes Automated self-service is Silicon Valley’s trick for automating the service economy and for fueling machine learning and the knowledge economy.
The Nature of Sensors
Reading Time: 7 minutes As sensors and machine learning fuse, they form a critical layer in the synthesis of machine and human intelligence.
Machine Learning Tracks Power Plant Emissions
Reading Time: < 1 minute Nonprofit, WattTime is using machine learning and satellite imagery to track worldwide power plant emissions.
Why Not to Abuse Digital Assistants
Reading Time: 4 minutes Could abusing Siri and other digital assistants lead to treating other people badly?
Artificial Numerosity: When Machines ‘Get’ Numbers
Reading Time: 3 minutes Machine learning researchers show that the ability to conceptualize numbers (numerosity) is shared by humans, animals—and now machines.