Automated Service Platforms and the Future of Work
Automated service platforms don’t just lead to large-scale unemployment in the services economy; they also redefine the nature of work.
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Automated Self-Service is Taking Over. Here’s How it Happened.
The seeds of our primary interface with machine intelligence rest in the humble origins of the vending machine. Here is the brief story of this evolution of self-service.
What the Online Grocery Wars Really Mean: Automation
The online grocery wars are heating up and the stakes are far bigger than any battle between Amazon and Walmart. The real story here is the automation of grocery stores and the service economy more broadly.
Intelligent, Automated Self-Service
Automated self-service is Silicon Valley’s trick for automating the service economy and for fueling machine learning and the knowledge economy.
The Nature of Sensors
As sensors and machine learning fuse, they form a critical layer in the synthesis of machine and human intelligence.
What do Automation and AI Hold for the Future of Stakeholder Engagement?
Engagement is what enables organizations to coordinate external contributions of work and intelligence. It’s also the future of the human-machine relationship.
The Synthesis of Intelligence
Through the coordination and combination of what were formerly disconnected parts, a greater intelligence emerges.
Artificially Intelligent Design
A new, artificially intelligent design is emerging from the depths of machine learning, and as it does, Nature finds a new medium for expression.
Mission-Driven Artificial Intelligence and the Common Good
Mission-driven AI is just starting to take off. It represents our best bet for addressing our most challenging ecological and societal problems.
When We Converse with the Alien Intelligence of Machines
Machine intelligence will teach us to expand our understanding of intelligence.