The Vital Edge

How the Stock Market Extracts Wealth

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How the stock market extracts value from corporations and fuels the concentration of wealth.

What do Automation and AI Hold for the Future of Stakeholder Engagement?

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Engagement is what enables organizations to coordinate external contributions of work and intelligence. It’s also the future of the human-machine relationship.

Automated Service Platforms and the Future of Work

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Automated service platforms don’t just lead to large-scale unemployment in the services economy; they also redefine the nature of work.

Technology Ecology: Connections that Sculpt Our World

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Technology ecology focuses on technology’s relationships with other technologies, with people, with organizations and with the planet.

Automated Self-Service is Taking Over. Here’s How it Happened.

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The seeds of our primary interface with machine intelligence rest in the humble origins of the vending machine. Here is the brief story of this evolution of self-service.

When Machines Know: The Evolution of Knowledge and Artificial Intelligence

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A look at the relationship between knowledge and artificial intelligence in an era when machines may soon break our monopoly on knowing.

Community Saves the World

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A new breed of blockchain-based Decentralized Autonomous Communities could be how we save the world.

Why Your Business Needs a Social Impact Strategy

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Social impact strategy aligns societal and business objectives, creating enormous brand value in the process.

Machine-based Collective Intelligence and the Human Experience

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Artificial intelligence is changing humanity’s relationship to knowledge with profound implications for the future of the human experience.

Synthetic Intelligence

Humans are the Heart of Synthetic Intelligence

A merger between humans and machines is coming, and it’s not what you might think.

Engagement

The Six Levels of the Engagement Pyramid

The Engagement Pyramid is a framework for building relationships and engagement for mission-driven organizations.

Automated Service Platforms, Featured

Automated Service Platforms and the Future of Work

Automated service platforms don’t just lead to large-scale unemployment in the services economy; they also redefine the nature of work.

Meaningful Work

How Organizations Create Intrinsic Value

Organizations create intrinsic value by building meaning for customers and employees.

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Artificially Intelligent Design

A new, artificially intelligent design is emerging from the depths of machine learning, and as it does, Nature finds a new medium for expression.

Meaningful Work

The Key to Creating Value in Business

The key to creating value in your business is to be of service.

Collective Intelligence

The Interest Graph Maps Our Connections to Ideas and Things

The Interest Graph is software for connecting us to our interests. Today, it makes us better shoppers. Tomorrow, it could change the nature of work.

Automated Service Platforms, Engagement, Featured

What do Automation and AI Hold for the Future of Stakeholder Engagement?

Engagement is what enables organizations to coordinate external contributions of work and intelligence. It’s also the future of the human-machine relationship.