Automated service platforms don’t just lead to large-scale unemployment in the services economy; they also redefine the nature of work.
Automated Service Platforms
Engagement is what enables organizations to coordinate external contributions of work and intelligence. It’s also the future of the human-machine relationship.
Our investments of time and energy on the big web giants erode our power.
The chatbot revolution won’t just change the way we interact and communicate with organizations.
How Gig Economy platforms like Uber use technology to create jobs today that they will automate and eliminate tomorrow.
The Virtual Personal Assistant represents the biggest change in software in decades. Here are six building-block technologies that will make it possible.