Automated Self-Service is Taking Over. Here’s How it Happened.
A Handy Way to Think About Machine Learning
Community Saves the World
Why Your Business Needs a Social Impact Strategy
Technology and the Distribution of Wealth
Community-Driven “Impact Markets”
Two Types of Fairness – and Why It’s Easy to Argue About
Technology Ecology: Connections that Sculpt Our World
When Machines Know: The Evolution of Knowledge and Artificial Intelligence
Featured Stories:
Community Saves the World
A new breed of blockchain-based Decentralized Autonomous Communities could be how we save the world.
Technology and the Distribution of Wealth
Technology plays two critical roles in the distribution of wealth, cutting jobs and income from below, while concentrating profits for investors from above.
How Organizations Create Intrinsic Value
Organizations create intrinsic value by building meaning for customers and employees.
Intelligent, Automated Self-Service
Automated self-service is Silicon Valley’s trick for automating the service economy and for fueling machine learning and the knowledge economy.
Automated Self-Service is Taking Over. Here’s How it Happened.
The seeds of our primary interface with machine intelligence rest in the humble origins of the vending machine. Here is the brief story of this evolution of self-service.
What do Automation and AI Hold for the Future of Stakeholder Engagement?
Engagement is what enables organizations to coordinate external contributions of work and intelligence. It’s also the future of the human-machine relationship.
Humans are the Heart of Synthetic Intelligence
A merger between humans and machines is coming, and it’s not what you might think.
Two Types of Fairness – and Why It’s Easy to Argue About
It’s easy to argue about fairness – because our society operates with two very different definitions of the word.
Artificial Intelligence as a Force for Good
Stanford Social Innovation Review article on mission-driven artificial intelligence aimed at solving societal and ecological challenges.
The Fall of Google+
The disastrous Google+ shutdown vividly demonstrates the risks of trusting our creations and relationships to big corporations.