The Nature of Sensors
As sensors and machine learning fuse, they form a critical layer in the synthesis of machine and human intelligence.
The Interest Graph Maps Our Connections to Ideas and Things
The Interest Graph is software for connecting us to our interests. Today, it makes us better shoppers. Tomorrow, it could change the nature of work.
The Fall of Google+
The disastrous Google+ shutdown vividly demonstrates the risks of trusting our creations and relationships to big corporations.
Machine-based Collective Intelligence and the Human Experience
Artificial intelligence is changing humanity’s relationship to knowledge with profound implications for the future of the human experience.
Two Types of Fairness – and Why It’s Easy to Argue About
It’s easy to argue about fairness – because our society operates with two very different definitions of the word.
How Organizations Create Intrinsic Value
Organizations create intrinsic value by building meaning for customers and employees.
Automated Self-Service is Taking Over. Here’s How it Happened.
The seeds of our primary interface with machine intelligence rest in the humble origins of the vending machine. Here is the brief story of this evolution of self-service.
The Six Levels of the Engagement Pyramid
The Engagement Pyramid is a framework for building relationships and engagement for mission-driven organizations.
Why Your Business Needs a Social Impact Strategy
Social impact strategy aligns societal and business objectives, creating enormous brand value in the process.