Automated Self-Service is Taking Over. Here’s How it Happened.
The seeds of our primary interface with machine intelligence rest in the humble origins of the vending machine. Here is the brief story of this evolution of self-service.
How Organizations Create Intrinsic Value
Organizations create intrinsic value by building meaning for customers and employees.
A Handy Way to Think About Machine Learning
A (relatively) simple explanation of machine learning.
The Fall of Google+
The disastrous Google+ shutdown vividly demonstrates the risks of trusting our creations and relationships to big corporations.
Machine-based Collective Intelligence and the Human Experience
Artificial intelligence is changing humanity’s relationship to knowledge with profound implications for the future of the human experience.
Technology Ecology: Connections that Sculpt Our World
Technology ecology focuses on technology’s relationships with other technologies, with people, with organizations and with the planet.
The Interest Graph Maps Our Connections to Ideas and Things
The Interest Graph is software for connecting us to our interests. Today, it makes us better shoppers. Tomorrow, it could change the nature of work.
Community Saves the World
A new breed of blockchain-based Decentralized Autonomous Communities could be how we save the world.
Why Your Business Needs a Social Impact Strategy
Social impact strategy aligns societal and business objectives, creating enormous brand value in the process.