The Meaning of Work

Reading Time: 4 minutes Automated self-service is Silicon Valley's trick for automating the service economy and for fueling machine learning and the knowledge economy.

Reading Time: 6 minutes Engagement is what enables organizations to coordinate external contributions of work and intelligence. It's also the future of the human-machine relationship.

Reading Time: 2 minutes McDonald's new machine learning acquisition could well put the company in Amazon's crosshairs.

Reading Time: 5 minutes McDonough and Braungart have been saying for years, that "waste equals food." Or, put into business terms, "waste equals opportunity."

Reading Time: 3 minutes Welcome to the era of the self-service platforms, automated monolithic machines wrapped in consumer-friendly branding.

Reading Time: 6 minutes Mission-driven AI is just starting to take off. It represents our best bet for addressing our most challenging ecological and societal problems.

Reading Time: 3 minutes Mission-driven technology delivers a powerful impact, while redeeming technology from its darker story.

Reading Time: 2 minutes When users express themselves through a product or service in unimagined, creative ways, what emerges is the art of our works.

Reading Time: 15 minutes An in-depth look at the automation of the publishing industry: what it's done to businesses, to employment and what it means for the future of knowledge.

Reading Time: 4 minutes Bad design and an absence of customer empathy fuel an Internet of Frivolous Things, but there's still hope.

Reading Time: 5 minutes 3 tips for weaving mission and money into a more powerful form of social entrepreneurship.

Reading Time: 6 minutes The most powerful missions create synergy between the customer mission and the social mission of a business.