How Organizations Create Intrinsic Value
Organizations create intrinsic value by building meaning for customers and employees.
mission
Soulful Organizations
Soulful organizations connect us to people and to missions, but more than that, they connect us to ourselves.
How a Service Tether Turns a Product into a Service
A “service tether” connects a product to the cloud; it transforms products into services and helps companies hone their impact with customers.
Stakeholder Theory
Stakeholder Theory
The Key to Creating Value in Business
The key to creating value in your business is to be of service.
The Sole of a Business
This man represents the true potential for the enterprise and its ability to serve society.
Changing Corporate Behavior through an Influence Map
The influence map is a powerful tool for understanding how to effect change in a business environment.
The Mission-Driven Carpets of Interface Flooring
The notion of “thick value” and the mission-driven carpets of Interface Flooring: a personal story.