Automated Service Platforms and the Future of Work
Automated service platforms don’t just lead to large-scale unemployment in the services economy; they also redefine the nature of work.
The Key to Creating Value in Business
The key to creating value in your business is to be of service.
Two Types of Fairness – and Why It’s Easy to Argue About
It’s easy to argue about fairness – because our society operates with two very different definitions of the word.
When Machines Know: The Evolution of Knowledge and Artificial Intelligence
A look at the relationship between knowledge and artificial intelligence in an era when machines may soon break our monopoly on knowing.
Why Your Business Needs a Social Impact Strategy
Social impact strategy aligns societal and business objectives, creating enormous brand value in the process.
Technology Ecology: Connections that Sculpt Our World
Technology ecology focuses on technology’s relationships with other technologies, with people, with organizations and with the planet.
Community-Driven “Impact Markets”
The collective buying power of Decentralized Autonomous Communities will create a new breed of values-aligned markets, called “impact markets.”
Automated Self-Service is Taking Over. Here’s How it Happened.
The seeds of our primary interface with machine intelligence rest in the humble origins of the vending machine. Here is the brief story of this evolution of self-service.
Technology and the Distribution of Wealth
Technology plays two critical roles in the distribution of wealth, cutting jobs and income from below, while concentrating profits for investors from above.