Intelligent, Automated Self-Service
Automated self-service is Silicon Valley’s trick for automating the service economy and for fueling machine learning and the knowledge economy.
Machine-based Collective Intelligence and the Human Experience
Artificial intelligence is changing humanity’s relationship to knowledge with profound implications for the future of the human experience.
Technology Ecology: Connections that Sculpt Our World
Technology ecology focuses on technology’s relationships with other technologies, with people, with organizations and with the planet.
When We Converse with the Alien Intelligence of Machines
Machine intelligence will teach us to expand our understanding of intelligence.
What is Regenerative Business?
Regenerative business creates strategies designed around stakeholders and social impact – and they are the future of business.
Artificial Intelligence as a Force for Good
Stanford Social Innovation Review article on mission-driven artificial intelligence aimed at solving societal and ecological challenges.
Automated Self-Service is Taking Over. Here’s How it Happened.
The seeds of our primary interface with machine intelligence rest in the humble origins of the vending machine. Here is the brief story of this evolution of self-service.
Artificially Intelligent Design
A new, artificially intelligent design is emerging from the depths of machine learning, and as it does, Nature finds a new medium for expression.
The Six Levels of the Engagement Pyramid
The Engagement Pyramid is a framework for building relationships and engagement for mission-driven organizations.