Technology plays two critical roles in the distribution of wealth, cutting jobs and income from below, while concentrating profits for investors from above.

The Engagement Pyramid is a framework for building relationships and engagement for mission-driven organizations.

A merger between humans and machines is coming, and it’s not what you might think.

Technology ecology focuses on technology’s relationships with other technologies, with people, with organizations and with the planet.

Social impact strategy aligns societal and business objectives, creating enormous brand value in the process.

Automated service platforms don’t just lead to large-scale unemployment in the services economy; they also redefine the nature of work.

As sensors and machine learning fuse, they form a critical layer in the synthesis of machine and human intelligence.

Automated self-service is Silicon Valley’s trick for automating the service economy and for fueling machine learning and the knowledge economy.

How the stock market extracts value from corporations and fuels the concentration of wealth.