When Cars Talk to Furnaces: Change, Complexity and the Internet of Things
The Internet of Things now allows your car to talk to your furnace. That’s good, but what will it truly cost you?
Meaningful Work
Mission Statement Definition: Linking Customer Mission and Social Mission
The most powerful missions create synergy between the customer mission and the social mission of a business.
Why a Sense of Purpose Matters
Employees who feel a strong sense of purpose see their firms as financially stronger, more competitive, and better at customer and employee satisfaction.
How Organizations Create Intrinsic Value
Organizations create intrinsic value by building meaning for customers and employees.
Soulful Organizations
Soulful organizations connect us to people and to missions, but more than that, they connect us to ourselves.
How a Service Tether Turns a Product into a Service
A “service tether” connects a product to the cloud; it transforms products into services and helps companies hone their impact with customers.
The Key to Creating Value in Business
The key to creating value in your business is to be of service.
Why Your Business Needs a Social Impact Strategy
Social impact strategy aligns societal and business objectives, creating enormous brand value in the process.
A Battle to Define Social Business: A David and Goliath Story
A new way to define social business makes it both an adopter of social technologies and an engine for achieving social good.
The Sole of a Business
This man represents the true potential for the enterprise and its ability to serve society.