Building Mission-Driven Technology
Mission-driven technology delivers a powerful impact, while redeeming technology from its darker story.
customer mission
Artificial Intelligence and the Smart Gyms of 2026
Artificial Intelligence and the Internet of Things built the community-owned Smart Gyms of 2026.
The Art of Works
When users express themselves through a product or service in unimagined, creative ways, what emerges is the art of our works.
How Artificial Intelligence and 3D Printing Led to the Cobbler Renaissance of 2028
It’s 2028, and 3D printing and artificial intelligence have revolutionized the economics of shoes.
How to See Through the Algorithms in Your Life
We need to create more transparency in the algorithms that shape our world.
The Internet of Frivolous Things
Bad design and an absence of customer empathy fuel an Internet of Frivolous Things, but there’s still hope.
Mission Statement Definition: Linking Customer Mission and Social Mission
The most powerful missions create synergy between the customer mission and the social mission of a business.
How a Service Tether Turns a Product into a Service
A “service tether” connects a product to the cloud; it transforms products into services and helps companies hone their impact with customers.
The Key to Creating Value in Business
The key to creating value in your business is to be of service.