We’re going to see more and more of this kind of ‘AI’ -choreographed human workforce. It’s not surprising that the Hong Kong subway system has excellent performance metrics with this kind of software-mediated coordination.
I would really like to understand what it’s like to be one of the workers there. Does it feel any different from regular management? Do they even notice a difference? Do they even know about the software?
#ai #futureofwork #work