When We Converse with the Alien Intelligence of Machines
Machine intelligence will teach us to expand our understanding of intelligence.
Automated Service Platforms and the Future of Work
Automated service platforms don’t just lead to large-scale unemployment in the services economy; they also redefine the nature of work.
Technology and the Distribution of Wealth
Technology plays two critical roles in the distribution of wealth, cutting jobs and income from below, while concentrating profits for investors from above.
What do Automation and AI Hold for the Future of Stakeholder Engagement?
Engagement is what enables organizations to coordinate external contributions of work and intelligence. It’s also the future of the human-machine relationship.
Two Types of Fairness – and Why It’s Easy to Argue About
It’s easy to argue about fairness – because our society operates with two very different definitions of the word.
The Six Levels of the Engagement Pyramid
The Engagement Pyramid is a framework for building relationships and engagement for mission-driven organizations.
A Handy Way to Think About Machine Learning
A (relatively) simple explanation of machine learning.
When Machines Know: The Evolution of Knowledge and Artificial Intelligence
A look at the relationship between knowledge and artificial intelligence in an era when machines may soon break our monopoly on knowing.
Why Your Business Needs a Social Impact Strategy
Social impact strategy aligns societal and business objectives, creating enormous brand value in the process.