Automated Service Platforms and the Future of Work
Automated service platforms don’t just lead to large-scale unemployment in the services economy; they also redefine the nature of work.
Community-Driven “Impact Markets”
The collective buying power of Decentralized Autonomous Communities will create a new breed of values-aligned markets, called “impact markets.”
How Organizations Create Intrinsic Value
Organizations create intrinsic value by building meaning for customers and employees.
When We Converse with the Alien Intelligence of Machines
Machine intelligence will teach us to expand our understanding of intelligence.
Artificially Intelligent Design
A new, artificially intelligent design is emerging from the depths of machine learning, and as it does, Nature finds a new medium for expression.
The Six Levels of the Engagement Pyramid
The Engagement Pyramid is a framework for building relationships and engagement for mission-driven organizations.
How the Stock Market Extracts Wealth
How the stock market extracts value from corporations and fuels the concentration of wealth.
Automated Self-Service is Taking Over. Here’s How it Happened.
The seeds of our primary interface with machine intelligence rest in the humble origins of the vending machine. Here is the brief story of this evolution of self-service.
The Key to Creating Value in Business
The key to creating value in your business is to be of service.