Automated service platforms don’t just lead to large-scale unemployment in the services economy; they also redefine the nature of work.

The collective buying power of Decentralized Autonomous Communities will create a new breed of values-aligned markets, called “impact markets.”

The Interest Graph is software for connecting us to our interests. Today, it makes us better shoppers. Tomorrow, it could change the nature of work.

The disastrous Google+ shutdown vividly demonstrates the risks of trusting our creations and relationships to big corporations.

Engagement is what enables organizations to coordinate external contributions of work and intelligence. It’s also the future of the human-machine relationship.

The Engagement Pyramid is a framework for building relationships and engagement for mission-driven organizations.

A merger between humans and machines is coming, and it’s not what you might think.

Automated self-service is Silicon Valley’s trick for automating the service economy and for fueling machine learning and the knowledge economy.

Technology ecology focuses on technology’s relationships with other technologies, with people, with organizations and with the planet.