Intelligent, Automated Self-Service
Automated self-service is Silicon Valley’s trick for automating the service economy and for fueling machine learning and the knowledge economy.
How the Stock Market Extracts Wealth
How the stock market extracts value from corporations and fuels the concentration of wealth.
Machine-based Collective Intelligence and the Human Experience
Artificial intelligence is changing humanity’s relationship to knowledge with profound implications for the future of the human experience.
A Handy Way to Think About Machine Learning
A (relatively) simple explanation of machine learning.
When Machines Know: The Evolution of Knowledge and Artificial Intelligence
A look at the relationship between knowledge and artificial intelligence in an era when machines may soon break our monopoly on knowing.
The Six Levels of the Engagement Pyramid
The Engagement Pyramid is a framework for building relationships and engagement for mission-driven organizations.
When We Converse with the Alien Intelligence of Machines
Machine intelligence will teach us to expand our understanding of intelligence.
Two Types of Fairness – and Why It’s Easy to Argue About
It’s easy to argue about fairness – because our society operates with two very different definitions of the word.
The Fall of Google+
The disastrous Google+ shutdown vividly demonstrates the risks of trusting our creations and relationships to big corporations.