Automated Self-Service is Taking Over. Here’s How it Happened.
The seeds of our primary interface with machine intelligence rest in the humble origins of the vending machine. Here is the brief story of this evolution of self-service.
Technology and the Distribution of Wealth
Technology plays two critical roles in the distribution of wealth, cutting jobs and income from below, while concentrating profits for investors from above.
Intelligent, Automated Self-Service
Automated self-service is Silicon Valley’s trick for automating the service economy and for fueling machine learning and the knowledge economy.
A Handy Way to Think About Machine Learning
A (relatively) simple explanation of machine learning.
The Interest Graph Maps Our Connections to Ideas and Things
The Interest Graph is software for connecting us to our interests. Today, it makes us better shoppers. Tomorrow, it could change the nature of work.
Community Saves the World
A new breed of blockchain-based Decentralized Autonomous Communities could be how we save the world.
When Machines Know: The Evolution of Knowledge and Artificial Intelligence
A look at the relationship between knowledge and artificial intelligence in an era when machines may soon break our monopoly on knowing.
The Fall of Google+
The disastrous Google+ shutdown vividly demonstrates the risks of trusting our creations and relationships to big corporations.
Automated Service Platforms and the Future of Work
Automated service platforms don’t just lead to large-scale unemployment in the services economy; they also redefine the nature of work.