Intelligent, Automated Self-Service
Automated self-service is Silicon Valley’s trick for automating the service economy and for fueling machine learning and the knowledge economy.
The Nature of Sensors
As sensors and machine learning fuse, they form a critical layer in the synthesis of machine and human intelligence.
Humans are the Heart of Synthetic Intelligence
A merger between humans and machines is coming, and it’s not what you might think.
Machine-based Collective Intelligence and the Human Experience
Artificial intelligence is changing humanity’s relationship to knowledge with profound implications for the future of the human experience.
When We Converse with the Alien Intelligence of Machines
Machine intelligence will teach us to expand our understanding of intelligence.
Technology Ecology: Connections that Sculpt Our World
Technology ecology focuses on technology’s relationships with other technologies, with people, with organizations and with the planet.
Artificial Intelligence as a Force for Good
Stanford Social Innovation Review article on mission-driven artificial intelligence aimed at solving societal and ecological challenges.
The Interest Graph Maps Our Connections to Ideas and Things
The Interest Graph is software for connecting us to our interests. Today, it makes us better shoppers. Tomorrow, it could change the nature of work.
How Organizations Create Intrinsic Value
Organizations create intrinsic value by building meaning for customers and employees.