Nudging People with AI
Dennis Mortensen, CEO and founder at x.ai writes about using AI to help nudge humanity towards better behavior. This reminds me of something that Mark Traphagen talks about sometimes, which is User Behavior Modification.
Yes, of course, there is lots of potential for AI to influence us in negative ways (witness the proliferation of fake news, fed in part, by Facebook and other social media algorithms). But there is also great potential for good here too.
The video interview with Mortensen is also worth watching on this page. In it he talks about the degree to which people are willing to forgive technology for problems relative to how easily they forgive people.
For those of you not familiar with x.ai, they make an interesting scheduling service that shows up as a kind of virtual assistant that you communicate with by email. Interesting approach.