Google just announced some big breakthroughs in the application of chatbot technology with its recent Duplex demo...

Google just announced some big breakthroughs in the application of chatbot technology with its recent Duplex demo…

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Google just announced some big breakthroughs in the application of chatbot technology with its recent Duplex demo showing Google Assistant scheduling a hair appointment with a real human over the phone.

These technologies will utterly change the way we relate to organizations. As companies automate communications with us and we with them, we will increasingly be communicating through what I call a “bot sandwich.”

http://www.the-vital-edge.com/chatbot-organizations/

9 comments

  1. The unexpected outcome of the general idea in Turing’s test. But what about battlefields? Will AI and killerbots open a pathway for wartime to survive mankind? Soon enough, humans will become superfluous to wartime.

  2. Boris Borcic The writers of Westworld seem quite convinced, how timely (and unplanned) for me to get into season 2 shortly after the Google AI demonstrations.

  3. Zaid El-Hoiydi It’s rare to be made to feel that my lasting disconnect from all things TV, makes me miss something.

  4. Boris Borcic Google and Co. are catching up, fast. You won’t miss much for long.

  5. Boris Borcic – Soon enough, humans will become superfluous…full stop. The existential joke is that we’re doing it to ourselves.

  6. Gideon Rosenblatt How expensive is it to have real people make appointments? Seriously, what is the efficiency quotient on this kind of transaction? Why get rid of real people in areas where it might be nice to have a real person? Is it THAT expensive?

  7. its very amazing to see this one.

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