Google is using hard numbers to improve the soft science of managing humans at work. Er...make that formally soft...

Google is using hard numbers to improve the soft science of managing humans at work. Er…make that formally soft…

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Google is using hard numbers to improve the soft science of managing humans at work. Er…make that formally soft science…

And the do numbers matter:

Attracting, retaining and developing talent at Google is serious business, as the analytic team has demonstrated that exceptional technologists can have a performance differential of up to three hundred times an average employee. Over the last half-dozen years, Setty’s team has produced significant insights that have:

* helped limit the number of interviews required (company analysis showed that more than four interviewers didn’t lead to higher quality hiring),

* revealed the optimal organizational size and shape of various departments,

* shown how to better manage maternity leave resulting in a fifty percent reduction in defections,

* created on-boarding agenda for an employee’s first four days of work that boosted productivity by up to 15 percent and produced an algorithm to review rejected applications (Google gets over two million applications every year) that has helped the company hire some talented engineers its screening process would have otherwise missed. 

via Denis Labelle 

#humanresources   #management  

Originally shared by Laszlo Bock

Nice piece about my good friend Prasad Setty  and Google!

http://www.theatlantic.com/business/archive/2013/10/how-google-uses-data-to-build-a-better-worker/280347/

2 comments

  1. Good to hear they use data to provide insights on human behaviour and decision-making while recognising variation in situations and individual difference – no black box algorithms!

    Does this reveal more about Google than it does about people?

  2. I think that is interesting, Vince Lammas…using the numbers to unearth the deeper aspects of what draws and keeps us in work. It suggests numbers can be used for things other than just maximizing profits. 

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