3rd Order Engagement

3rd Order Engagement

Third-order engagement is a framework for thinking holistically about the network of people connected to an organization. 

First-order engagement is engaging employees in the work of the organization.

Second-order engagement is employees engaging the customers and partners of the organization. 

Third-order engagement is customers and partners engage other customers and partners. 

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https://www.the-vital-edge.com/third-order-engagement/

https://www.the-vital-edge.com/third-order-engagement/
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