Tag Archives: engagement

Machine Training and the Future of AI Governance

Machine Training

Research using human preferences radically improves machine training and opens a door to better AI governance.

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How the Chatbot Changes Our Relationship to Organizations

The chatbot revolution won't just change the way we interact and communicate with organizations.

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The Art of Works

When users express themselves through a product or service in unimagined, creative ways, what emerges is the art of our works.

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How Artificial Intelligence is Reinventing the Art of Influencing Human Behavior

Neuroscientist Jeffrey Lin wants to dramatically reduce people’s toxic behavior in online gaming communities, and he’s using artificial intelligence to do it. When players experience persistent abuse or toxic behavior in a game, they are on average 320% more likely to leave that game and never come back. Toxic behavior isn’t just a conspicuous PR problem for the gaming companies; it costs them real money. I’m …

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You Are Not the Product: The Coming Revolution in Social Networks

It's time to recognize that people are not the product and that end user contributions to social networks deserve to be compensated.

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3 Tips for Connecting Money and Mission for More Powerful Social Entrepreneurship

3 tips for weaving mission and money into a more powerful form of social entrepreneurship.

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The Six Levels of the Engagement Pyramid

The Engagement Pyramid is a framework for building relationships and engagement for mission-driven organizations.

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Invest in People – with Deliberately Developmental Organizations

Deliberately Developmental Organizations invest in what makes us most human - and in so doing build a huge source of competitive advantage.

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Third-Order Engagement

Third-order engagement is customers and other partners engaging other customers and partners in the work of the organization.

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The Art of Engagement: Balancing Tasks and Relationships

Engagement is the process of building relationships with people and putting those relationships to work to accomplish some goal.

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